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VoIP

VoIP Voice over internet calling
Row of office staff using SIP

So this is what you need to know

Session Initiation Protocol (SIP Trunks), is one way to achieve a Voice over IP (VoIP) system.

SIP Trunks are telephone lines that are delivered over a suitable internet service. These replace the need for the traditional ISDN and analogue phone lines.

We can provide SIP Trunks to your PBX (Private Branch Exchange), or cloud phone system allowing local, long distance and international calls.

The main advantage of SIP is the line rental is far cheaper and your call costs are included in the price!

VoIP SIP trunks diagram

The benefits of VoIP

IT support customer service, VoIP

Can significantly reduce costs

Scalable – Channels can be increased or decreased depending on call volumes and staff changes.

SIP Trunk Call Manager - Calls can be easily and quickly diverted, perfect to support Disaster Recovery. All from a web based portal.

SIP Trunks are perfect for linking multiple methods of communication, so fully support Unified Communications.

Improve geographical presence - You can add phone numbers from other geographical locations to expand your local presence

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woman sat at office desk smiling at computer with communications headset on

Choosing between the different packages

At Dalys we offer many different line and call packages, so we can recommend one that is perfect for your business. To upgrade to VoIP you can have an on-premise or a cloud phone system.

Just a couple of things to remember; VoIP is reliant upon connectivity; therefore it is important to understand your call volumes and bandwidth requirements to ensure you get optimum service performance and reliability.

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