Voice over Internet (VoIP) replaces the old-fashioned copper phone lines (ISDN/PSTN) If you are currently using an ISDN line, Openreach will be switching these off with a completion date of 31st December 2025. Therefore switching to internet based communications is vital. Session Initiation Protocol (SIP Trunks), is one way to achieve a Voice over IP (VoIP) system. SIP Trunks are telephone lines that are delivered over a suitable internet service. These replace the need for the traditional ISDN and analogue phone lines. We can provide SIP Trunks to your PBX (Private Branch Exchange), or cloud phone system allowing local, long distance and international calls. The main advantage of SIP is the line rental is far cheaper and your call costs are included in the price! At Dalys we offer many different line and call packages, so we can recommend one that is perfect for your business. To upgrade to VoIP you can have an on-premise or a cloud phone system. Just a couple of things to remember; VoIP is reliant upon connectivity; therefore it is important to understand your call volumes and bandwidth requirements to ensure you get optimum service performance and reliability. Do you have sophisticated telephony requirements and a need for greater control? An on-premise Telephony Solution could be perfect for your business. If an upfront investment is preferable over a monthly licensing commitment, look no further. Flexibility, scalability and adaptability, you can expect all of this and more from a Hosted telephone system. A hosted or cloud telephone system means there’s no hardware. Everything is stored securely off site in the cloud, therefore there aren’t any maintenance costs. Its adaptable, so remote working, multi-site deployment and changes in service can be set up quickly and easily. VoIP
So this is what you need to know
The benefits of VoIP
Can significantly reduce costs
Scalable – Channels can be increased or decreased depending on call volumes and staff changes.
SIP Trunk Call Manager - Calls can be easily and quickly diverted, perfect to support Disaster Recovery. All from a web based portal.
SIP Trunks are perfect for linking multiple methods of communication, so fully support Unified Communications.
Improve geographical presence - You can add phone numbers from other geographical locations to expand your local presence
Choosing between the different packages
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On premise phone systems
Cloud phone system
