Service desk

Our Service desk is manned by fully trained engineers ready to assist.

If you have a problem with your system, then please contact our Service desk direct on 0116 2426999 or via our website Contact Us page

Dalys’ engineers will be happy to assist with all faults whether you have a major fault, programming changes or assistance with the use of your system.

If you have a Maintenance Contract with Dalys you are covered for:

• remote diagnostics
• replacement of NEC equipment and associated labour costs
• fault reporting and follow up via Dalys Direct or with your line provider
• Dalys’ engineer site-visit if necessary

For more information about Dalys’ Maintenance Contracts and Maintenance of your system by Dalys, please go to the Service & Support page. We offer extremely competitive rates for Maintenance contract and ad hoc work, please contact us for a quote or further information.

For useful Out of Hours numbers please click here.