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SIP Trunks

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Man smiling with headset on at monitor. SIP Trunk enabled calling
Row of staff with headset at desks. SIP Trunk enabled calls

So this is what you need to know

SIP – Session Initiation Protocol, the way to achieve a Voice over IP (VOIP).

A SIP Trunk is the virtual version of an analogue phone line, it replaces the traditional method of the PSTN (Public Switched Telephone Network), a copper pipe that requires a physical connection between 2 points to make a call.

A SIP provider can connect 1, 2 or 20 channels to you PBX (Private Branch Exchange), allowing local, long distance and international calls.

The benefits of SIP Trunks

IT services, SIP Trunk enabled call man with headset smiling at laptop

Can significantly reduce costs

Increased flexibility – SIP trunks remove any location-based restrictions, so you can move office or even country and keep the same number

Scalable – SIP channels can be increased or decreased depending on call volumes and staff changes.

Calls can be easily and quickly diverted, perfect to support Disaster Recovery.

SIP Trunks are perfect for linking multiple methods of communication, so fully support Unified Communications.

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Choosing between the different SIP Trunks packages

At Dalys we work with several SIP partners, all offering different line and call packages, so we can recommend one that suits your business. Read our guide on what technology you will need to support an agile workforce.

Just a couple of things to remember; SIP is reliant upon connectivity; therefore it is important to understand your call volumes and bandwidth requirements to ensure you get optimum service performance and reliability.

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