Tel: 0116 2426996
Tel: 0116 2426996
Tel: 0116 2426996

Unified Communications

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For more information call 0116 2426996

  • The unified communication solution: The full feature display

Real-time information on diary-status and availability

Unified Communications for Business (UCB) is the NEC software which collates all methods of contact for your colleagues or employees. It is the ultimate business connectivity and productivity tool. UCB unleashes the productivity within organizations large and small.  Access voice mail, e-mail and faxes from any device anywhere. Locate a colleague and determine how best to contact them regardless of location.

Good reasons to choose UCB:

  • a single point solution with a single server – creates a simplified administration environment.
  • familiar Microsoft® Outlook based user interface
  • presence reporting allows managers to monitor activity of their team, helping to enhance employee performance
  • simplified call handling – users manage all their communications from their desktop
  • easy operation means little or no staff training required
  • easily customised for individual company requirements
  • a wide range of 3rd party interfaces allows UCB to boost customer service and productivity
  • treat the mobile and the desk phone as a single device, using one number
  • instant ‘drag and drop’ conference calls
  • lets both on-site and remote users see who is available at any given moment, and decide how best to reach them

Presence – view real-time status of the whole company – when and how you can contact your colleagues
Solutions for executives – prioritise, screen and manage your calls
Solutions for knowledge workers – increased contact and productivity
Solutions for contact-centres – transform your customer service
Solutions for console operators – superior call handling

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