Cloud phone systems
It is essential to ensure you have the right phone system to suit your business. We can help you choose between a range of the best cloud based phone systems. So you can achieve your business goals.
If you need a phone system that offers your team more flexible communications, you are in the right place.
What you need to know
A cloud phone system takes everything offsite and stores it securely on a server in the cloud; that can be accessed via the internet.
Your team doesn’t need to be tied to a desk. You can enable them to use a laptop and/or a mobile app to take work calls from wherever there is an internet connection. Therefore, your team are just as ready on the go for any work situation, as they are in the office
How does a cloud phone system benefit you?
There are no maintenance costs and you can save space
Budgeting is made simple with a fixed monthly cost and no initial outlay
It has all the features of a traditional phone system, but with greater flexibility; it can be used on any device if you’re online
Connecting with others has never been easier. The cloud based phone system will integrate multiple methods of communication. Thus allowing colleagues to talk to each other in one system, creating greater efficiency for the business
It’s adaptability means situations like remote working, multisite deployment and changes in service can be done with ease and speed
It’s scalable, so it can grow with your business when it needs to
Features include:
Caller identity – instead of appearing as an unknown number, you can appear as the the main number for your business
Call Recording - capture every phone conversation automatically and replay them at a touch of a button.
Call Management software - you can monitor call volumes, call answering time, abandoned calls and much more.
Video Conferencing - you can conduct presentations, customer meetings and team meetings from anywhere.
Auto Attendant – will allow callers to be transferred to an extension, without going through a receptionist.
Voicemail – allows voice messages to be left and picked up on any device.
Our products
Horizon
What our customers say
Kings Avenue School
“Jonathan and Malcolm from Dalys broke down the quote so I understood each section. The pricing was in line with another provider but I didn’t get the same customer service, so I chose Dalys.”
Elmhurst Energy
“We looked at a range of options and felt a horizon solution was the best fit. We have been working with Dalys for 15 years and trusted that they would meet our needs.”
Get in touch today
Discover more ways we can help
VoIP
Voice over Internet (VoIP), is the virtual version of an analogue phone line. For any business that needs increased flexibility and reduced costs, VoIP is an excellent option.
You will always have the ability to increase or decrease call channels as and when you need to.
If you currently have an old-fashioned phone line (ISDN line) which will be switched off by 2025. Therefore, replacing it with internet based communications is essential.
Structured cabling
A cabling infrastructure offers more consistency. For example, flexibility, future-proofing capability and reduced downtime.
Whether it be adding to your existing infrastructure or an entire overhaul we have the expertise to ensure you have the right solution.
On-Premise Phone Systems
If you have sophisticated telephony requirements and a need for greater control, an on-premise phone system could be perfect for your business.
Installing an onsite phone system means you can create the features appropriate to your business and ensure you have the performance inline with your business objectives.
If an upfront investment is preferable over a monthly licensing commitment, an on-premise phone system is what you need.