We at Dalys understand the importance of communications, connectivity and mobility for businesses in the logistics & transport sector. We have worked with a variety of businesses to improve their communication system, ensure they stay connected to all of their staff at all times, increase productivity and save money.
Dalys have a range of products and solutions to help businesses tackle day-to-day and long-term challenges in the logistics industry. We realise that exchange of information effectively between departments is crucial to make sure all goods are delivered on time and all inventory is checked and logged. We deliver traditional fixed-line and mobile solutions to allow businesses in this industry to streamline operational processes, have full control of communications and maximise the efficiency of the workforce.
Our IP DECT solution offers full connectivity to all staff on the premises, and these devices do not depend on mobile coverage as they stay connected to each other through WiFi access points installed around the site. There is also a useful messaging feature, this means staff can be alerted about incidents such as a fire or the status of industrial processes. As such it also replaces separate paging systems. Messaging includes individual messages to terminals, broadcast messages to a group of terminals and confirmation messages by the user. Different priority levels allow staff to differentiate between messages.
Call monitoring is another popular tool for logisticians as this gives a real-time overview of the communications in the business. MyCalls Manager offers a range of features to support communications such as call tracking, to report and act on any missed calls so no important information is ever missed. Also included is a handy click & dial feature for speedier and error-free dialling, and gives the ability for users to listen back to their own calls to confirm specific points made in a conversation. Coupled with the ability to see who is calling prior to answering the call can also help with customer service issues. An optional add-on feature is call recording, which is invaluable for training, confirmation on key points in telephone conversation and dispute resolution that may be required, this has proved to be a really useful tool for a lot of businesses not just in the logistics sector but amongst a lot of sectors that we deal with.
Our installations are carried out by engineers who are:
- experienced
- manufacturer trained
- uniformed
- DBS checked
- will arrive at a pre-arranged time
- health & safety trained and compliant
Testimonial following system installation:
“Dalys helped us grow our business by giving us a dynamic solution to what had the potential to be a tricky obstacle in the way of a business-critical system, we planned early together and now have what we need”
Chris Goodayle – Marpak
Follow the links below to read some case studies from our clients in the logistics and transport sector:
Translink Express Logistics Ltd
Marpak Ltd
Display Logistics
Follow this link for further testimonals, from business and other not for profit organisations.
Contact Daly Systems for advice on the most cost-effective communication system for your business or to arrange a demonstration.
Further information on our work for businesses in the transport and logistics sector, can be found on our case study page.
