Dalys has worked with a variety of business in the hospitality and leisure sectors and are aware of the importance of customer service and good communications to ensure return visits and repeat business.
NEC’s Smart Hospitality front-of-house software is specifically designed for the small to mid-sized hotel, which will contribute greatly to the service levels that can be offered to guests, and this is now available via Daly Systems Ltd.
NEC telecommunication servers and Smart Hospitality Software provides and easy to use system with great functionality, for both hotel staff and their guests.
For the hotelier, room management is enhanced with automated billing, room availability and auditing and reporting functions. The flexible routing option reduces the need to have the reception desk maned permanently, invaluable to the smaller hotel in order to maintain the service levels that are demanded in the hospitality industry. Using the NEC door phone, staff and guests can be let in securely, and premises security is enhanced. For greater mobility, allowing staff the ability to move around the hotel yet still be fully contactable, there are DECT and WiFi functions, and the messaging facility is an efficient and cost effective way to keep in contact.
These functions that are so useful to the hotel staff reflect in the service that is received by guests, with allaying security concerns and more efficient communications when assistance or service is required.