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Music & Information on hold

Music & Information on hold

By simply having a few short informative messages playing whilst transferring calls or a message to welcome callers, clients can learn more about your business and the services you offer.

Information given to callers whilst on hold can be used to advise customers of new services or products, changes to hours of business and also assures the caller that they have not been cut off!

Music and information on-hold can easily be added to your system with either a commercial CD player, media player, or DSP, and we will be auto to advise you of your best option dependent on your system set-up.

Information on hold:

• informs callers of additional services
• gives details of new products
• gives a professional image

Welcome messages:

• greet customers when they call
• direct callers to the correct department
• give a professional image

Arranging your recording through DSL couldn't be easier:

• decide what message you wish to convey
• forward your script for professional editing
• select background music and voice-over artist
• CD or wav file delivered

Please listen to our voice and music options. These options are all Copyright free.

If you have a particular choice of music in mind - we should be able to source it for you.  However, please be aware that this may be subject to Copyright and would mean that  your company would have to apply for a Performing Rights Licence from the PRS.

Further information about Performing Rights Licences - click here